Nice experience with David Campos, Kevin Boyle, and Barb Smith. Straight forward pricing . They swapped a battery prior to test drive. Able to do paperwork quickly.
Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁
Excellent experience for a first time car buyer! Sales Executive that worked with (Lucio Herrera) was patient, reasonable, and surprisingly relatable! Highly recommended his services.
Service was great, fast, and efficient. I will reference anyone looking to purchase at VW Oaklawn. Lucio help me with my trade, and got me into another vehicle of nice choice. Thank you!!!
Process was very fast and easy, they treated us great. Would recommend asking for Lucio, great guy and great personality and was very respectful to us.
I had a great experience buying my first car. Lucio Herrera answered all my questions and assist me with my first purchase. Thank you Lucio.
My daughter and I went in looking for a new VW Tiguan. Lucio was friendly and well informed about the car, he was able to answer all of our questions. I would buy a car from VW Oak Lawn again and recommend to friends.
We came from Milwaukee to purchase a VW Beetle for our daughter after locating on cars.com. Our Salesman Victor Perez , Kevin Boyle and the whole Oak Lawn VW team made us feel like we just bought a fleet of Mercedes Benz's! The service was premiere and they were extremely professional. It was a smooth and easy experience, well worth the 2+ hour trip. We will return again to VW of Oak Lawn and highly recommend.
From start to finish all were very fair and easy to work with. Would buy a car from VW Oak Lawn again. Purchased new VW Tiguan
My wife and I purchased a new vehicle and it was a quick and professional transaction. Our salesman, Rolando Perez, and the finance manager were great to work with. We will definitely buy from this dealership again.
Great experience. Celia M was very easy to work with. Probably the best experience I’ve had with a dealership. Happy to once again be Farfignugen.
My husband and I had the pleasure of working with both Rolando and Celia. Both were welcoming, humble, didn't rush us and were completely transparent with our reality. After visiting 6 other car dealerships, Volkswagen of Oak Lawn enveloped us and sold us the two vehicles that would suit our family for years. We also had the pleasure of working with Kevin with regards to the financing. Kevin also humbled us with our reality and not once, did we feel any pressure. Quite the contrary, Kevin took the time to answer questions we had, was beyond organized and professional. Rolando, ...
My husband and I had the pleasure of working with both Rolando and Celia. Both were welcoming, humble, didn't rush us and were completely transparent with our reality. After visiting 6 other car dealerships, Volkswagon of Oak Lawn enveloped us and sold us the two vehicles that would suit our family for years. We also had the pleasure of working with Kevin with regards to the financing. Kevin also humbled us with our reality and not once, did we feel any pressure. Quite the contrary, Kevin took the time to answer questions we had, was beyond organized and professional. Rolando, ...
Good customer service; great follow up; personable staff; I did buy the car I wanted because i found the same car with lower miles at another dealership
Rolando was very helpful thanks to him I rode off in a brand new 2020 Volkswagen Jetta, I love my new car thanks again for your great customer service.🚘🎊🎉
Had an amazing experience at vw dealership.The sales associate Rolando Perez gave me exellent customer service and was very thorough about the sale. Awesome place to get a car, really recommend it and look for Rolando Perez.
After working with Volkswagen of Oak Lawn, I thought it was important to share my experience. As a car buyer, it was the most professional, respectful experience I have ever had. I specifically want to give high praise to my salesman, Eduardo Miranda. Not only was he very genuine and trustworthy, he went above and beyond to get me the car I wanted, at the price we were asking for. At no point did I feel pressured to make a decision, which is very important when making such a big purchase. His communication was very timely, and transparent. When it ...
Saleman Mike and GM AL worked very hard to get me the deal that I wanted and needed for myself for the 2020 crossed sport SUV. THANK YOU GUY'S!!
Hands down , Great experience ! From Sales to Closing !
Great customer service from Celia and staff members. Clean facility and friendly staff. Celia was very helpful with our car purchase. She gave us great support and comfort with our new 2020 Tiguan. She was very informative about the car she was selling us. My husband and I left super excited with our new car and car shopping experience. Definitely recommend this dealership and Celia. ??
I worked with Alex Morales and Al Sanchez to buy our new Tiguan and everything went smoothly! From the negotiations to the car buying experience, I couldn't have asked for an easier buy! I definitely recommend working with them if buying from the Oak Lawn VW.
We had a great experience buying our Tiguan at this dealership! Everyone was very helpful especially Alex Morales and Al Sanchez! Would definitely recommend!
Over all it was awesome Victor very helpful guy Manager Al went above and beyond to help me out getting a new car, with the best deal and getting me what I was looking I?m giving them overall four starts because my mileages were little different of what the paper said . But very happy with my new Atlas ...
Our salesman. Victor Perez was great easy goin no pressure. His manager Al was great help us out a lot really tried to earn our business. Good luck to this new auto group as well
Victor Perez and Al Sanchez provided a great car buying experience! Everything was clearly explained and they did everything they could to make sure I got a great deal. The Volkswagen of Oak Lawn facility was very comfortable and friendly, they even had complementary drinks and snacks during our wait.
Victor was informed patient and a great communicator. He made me feel confident about my atlas purchase without any unnecessary pressure. I appreciate the straightforward approach.
I had a wonderful experience buying a car from them.
Victor was friendly and respectful of our time. Facilities were nice and clean.
Staff was very professional and forth coming regarding transparency.
Very nice salesmen, gave a really nice deal and was very polite while negotiating, great negotiator and great salesman.
Al and John did an amazing job! Thank you for your time and support. My husband and I are proud customers and recommend others to this dealership!
Great customer service. Made the purchase process easy.
Bought an awesome Buick Enclave. John K. was an excellent sales person. Got a good deal too! Now I have the second best vehicle on the block ( second to my Audi)! Go here for your next ride!
Very professional and explained everything and completed the work in the exact time that I was told.
I had a great experience purchasing a car with Mike. Made my experience with the dealership awesome
Andrew help me through this entire experience and answered all and any questions I had! Definitely knew what he was talking about and really made me feel confident
After going to so dealerships I didn?t feel too confident in buying the cars because it always seemed like the salesman really just wanted my money or just wanted to make a sale. That?s until I met Andrew M. at VW. It felt like the man was more worried about me getting exactly what I?m looking for rather than just selling me a car. Definitely more knowledgeable than the other sales reps I?ve dealt with and definitely made me secure and confident in my purchase. By far the best experience I?ve ever had buying a ...
Alex Morales helped me find my dream car at a great price!
I see a lot of negative reviews here and it could be as simple as the wrong salesman. I worked with Kevin Lopez, came in around 8PM, showed me the Passat that was being advertised and wound up getting the car at that price. Was such a smooth process and I really feel bad for the people who've had bad experiences with them. Cannot recommend the Kevins enough to work with.
I went to the dealership to service my 2016 Beetle and ended up buying a 2018 model. It was an offer a could not refuse due to a 6 year warranty/72,000 miles. Mike Sullivan - (Sales Consultant) along with Arshan Alamgir (Sales Manager) were very patient with me by taking the time to answer all my questions. At no time did I feel pressured by them to make a purchase. I would truly recommend anyone to visit this dealership when purchasing a car.
Since 2004 I have bought all of our VW'S here - only at Mike Haggerty in Oak Lawn and 3 of those times only witb Rocco. I can only say that my experiences have been delightful, fun actually. I recommend the dealership - Just keep an open mind, but know what you want - Haggerty VW seems to hire a good staff -13 years now for me and I am planning on heading in for my next purchase there within days!! Good Luck
Thank you Mr Paul Bednarz for your assistance with our TDI claim process. Very friendly environment and outstanding service department, will continue to service out Jetta wagon at Mike Haggerty
I have purchased 2 or 3 vehicles so far, and I'm looking to buy the newest Atlas VW. The reason I come back Is I get great service, whether I'm buying or servicing my vehicle or if I just stop by to say hello.
My family has been buying cars at Mike Haggerty for several years. Always fair prices and superior customer service. I've purchased my GMC and my sister got a VW. Recommended to all
Mike Sullivan was my salesman. He was helpful, patient, courteous. I purchased a used Nissan Altima and I am satisfied with my sale. I am retired and needed another car. I traded my old one in. I test drove a few cars and decided on this one.i love the( 2.5 )4 c engine. I am saving on gas.i would recommend this dealership to my friends.
We just purchased a new Tiguan from Haggerty VW, our second purchase from the dealer, I can report that I would definitely recommend this dealer to anyone interested in Volkswagen. From the sales associate to the finance manager to the porter prepping the car for delivery everyone was courteous, sociable and professional. Throughout the purchase they appeared to be genuinely interested in keeping the process as stress free and enjoyable as possible. For all of you Volkswagen affecionados out there as we our (this is our 6th) I would suggest to you that Haggerty would be a good dealer to ...
Big thank you to sales manager Paul Bednarz. Very friendly knowledgeable staff especially Paul Bednarz. This is our second leased vehicle from this dealership and we will definitely come back in a future and I would highly recommend them to anyone.
This is my first VW, and the salesperson Arshan was excellent. I highly recommend Mike Haggerty Volkswagen for a great buying experience. I am already making referrals to friends.
I have just purchased my third Volkswagen from Mike Haggerty. I have had nothing but a good experience with both the purchasing process and the service department.
I had the pleasure of dealing with Mike Haggerty Volkswagen in Oak Lawn. My salesperson Josef, was personable, informed, courteous,and eager to accommodate the features I was looking for in a Passat. Moe, the finance manager, was so great to deal with. He was someone who genuinely enjoyed dealing with people, and wanted to get them the best deal, and the smartest choices. Rocco, the dealership manager, was not only willing to negotiate, but let me know that my business, and satisfaction was important to him. I would highly recommend Mike Haggerty's to anyone looking for an exceptional ...
An awesome honest and trusted experience withe the salesman AJ and the finance guy Moe. They always make you aware of specials and offers. They also can negotiate a good price for your trade in.
My situation was a difficult one. My credit is bad, did not have a lot of money, upside down with a 2010 with a engine blown. I felt mistreated by my previous dealership and I was not excited about getting into another VW deal. The guys at Mike Haggerty took FRAGILE me thru the process, got me into a better car and a lower monthly payment. I have two sons looking to purchase cars soon and they have both told me they will go to Haggerty first. Why, because they appreciated the way I was treated there.
I purchased a 2016 Passat SEL, I went in looking for a V6. The salesman I worked with sprinted the lot looking for available V6's and found two. After the test drive, I loved the car but when he asked about color I preferred they currently didn't have the V6 in black due to such high demand! As I was getting ready to leave,Brendan said hold on one second and pulled around in a black V4 and said to not underestimate the power in the new V4's, I reluctantly agreed to try out the 4 cylinder but the ...
John Kazminski and Brendan Keough were great in helping us pick out our 1st VW. John searched the lot for the colors and trim we were looking for, making sure we were satisfied with our selection. A quick negotiation got us to a price I was happy with, including our trade in. The paperwork took a bit longer than hoped, but we are very happy with our new car and the entire purchase process at Haggerty. John made sure we were familiar with the car, introduced us to the service department, and explained the details of our purchase. He has ...
I was working with John great person to work with and very expedited service in practicaly 2 hrs I was out with new vechicle Def try this place
I've purchased multiple cars from Haggerty over the past year. They have fair prices and great customer service. I was in and out of the dealership in less than 60 minutes for my last purchase. Rocko is the best.
We were in the market for a vehicle and had a strict budget. The crew which included Arshan, Paul, and Rako were accomodating, staying late on a Friday night to help us reach the deal. Even when no deal was reached, they were just as nice and patient and we returned Saturday comfortable with them and eventually reached a great deal. Their staff is accomodating, warm, and knowledgeable. Arshan made us feel very welcome and assisted us in every possible way. Rako was straight forward. Paul was able to translate the bottom line. Excellent!
Last week my wife and I traded our BMW in for a 2015 touareg. We are very happy with new car and what made the trade easy and fast was the wonderful customer service at Haggerty. Our sales rep was nice and did everything he could to help us. I would and will definitely recommend Haggerty to anyone and everyone.
I had the best car buying experience EVER at Mike Haggerty Volkswagen! First of all, I was in the market for a car but I didn't want to rush into buying any thing. I had NO clue which vehicle I would pursue. After seeing a Passat on the road, I put Volkswagen on my list of dealerships to check out. Seeing that it was rated a mid size car, I was afraid that it would not give me the leg room that I had grown accustomed to in my SUV. When I pulled up to the dealership, Charles met ...
This dealership is amazing and I am happy that I didn't get a car from another dealership. The experience I receive is something I wouldn't trade in fit anything. Arshan was wonderful in helping me find a car that fitted me and I am still smiling from ear to ear.
This was a fantastic experience. Arshan was helpful, professional, and knowledgeable. He went to the highest level of customer service when explaining the features of the Passat I eventually purchased. When I noticed and mentioned the Blue Tooth feature, I was very pleased when he volunteered to set it up and explain how to use it, letting me take my time. I felt comfortable and not pressured during the entire process, even when negotiating a price. The finance director, Moe, was also great. He was friendly and made sure all of our questions were answered while not rushing through the ...
I can't thank Arshan Almagir enough for making the sales transaction smooth and effortless. He took his time with me and I was able to get the car that I loved. I would recommend anyone looking to purchase or lease a VW, to ask for Arshan. He's a people person and you'll be sure to love him. This is the second car I leased from this dealership and I've never encountered any problems, from sales, to financing (with Moe Atef) and to service. I would go back to VW for my third car when that time ...
Had a misunderstanding in the begining but Joshua took care of me. Great overall customer service. Got a free roof rack for the new car to make things right. I would recomend this dealer to anyone
I can't think of many places where I felt so welcome. Thank you Arshan I give Arshan and Mike Haggerty VW 5 stars. I come from a family that for years did business at one dealer, and it came time that I really needed a new vehicle (well new to me I should say). At the moment I can't afford a large car note and I just need something that would be reliable, get me back and for, and didn't looking like a rusty clunker. This in mind the usual family dealer didn't have anything in my ...
Josh did a great job walking us through the process. Went in there with several quotes and they did a great job matching the quotes.
My experience today was fantastic. I am getting the car that I wanted, at a fantastic price with a fantastic monthly note. Every one at this dealer ship went out of their way to assist me today. Again the service was fantastic.
Josh was very friendly. He responded to all the emails in a timely fashion. I felt that he was honest and was not pushy. The process was lengthy and I am glad that he was patient with me. The dealership was nice as well. I felt comfortable purchasing a vechicle from this dealership.
The staff was very helpful and knowledgeable about all the vehicles. They made my car choosing experience a great one. Ill definitely be back for an upgrade or trade in.
Arshan Almagir is professional, service oriented, and focused on the customer. Mike Haggerty VW Dealership has been the best dealership I've ever dealt with. It feels like family there. Everyone knows my name. When I walk in not only does Arshan greet me by first name but so does Rocco. Everyone in the entire dealership is pleasant, authentic, genuinely nice, real and enjoyable to be around. I love Volkswagon and I highly recommend buying one from Arshan at Mike Haggerty.
My experience with Mike Haggerty Volkswagen was favorable largely due to my sales person Arshan Almagir. He was congenial, knowledgable, and very professional. It was apparent that Arshan was genuinely concerned about satisfying all of my needs. The patience he extended to my family and I was certainly appreciated. He took as much time as he needed to answer all of my questions and address my concerns. While I realize most car salesmen have a reputation of being cunning and disingenuous, Arshan appeared to be just the opposite. I would highly recommend working with this very talented and skillful young ...
This was the best customer service and honesty, I've seen in years! I am a new car buyer and I've been to a few dealerships now, but Arshan is honest, real, professional, genuine and personable. I'm sending my sister and brother-in-law there for their new trucks to assure quality, both in service and auto purchase. Thank you VW and Arshan
Thanks for saving our marriage! Mark and I are extremely happy with the purchase we made today. The customer service was great and the deal that we received was right in our budget without breaking the bank!
Two years ago we went in after having a bad experience at Mancari's Dodge, well, we purchased three Jetta's (two 2011's and one 2008) it was a great experience and a decent deal. Fast forward to last night, we went in for some service on our 2011 Jetta, while waiting, Arshan got us a good deal on a 2013, our payment went down and we put out NO money, it was all a good experience. Rocco remembered us and as always, was quite nice. We have purchased 5 cars from Haggerty now, at two dealerships (GMC-Buick down the street and 4 at the ...
Went in to look at 2010 Passat and came out with 2013. Arshan was very friendly and informative. Paul was also very nice. Great service all around! Thanks!!
best quality service & attention for three years now; I have a porter that drops me off and picks me up at my home. There is always an detailed description and explanation for the service in a friendly manner.
I had a great experience at Mike Haggerty. I went in to look at a Jetta and was able to drive off with a new 2013 Jetta. Mod Zayyad took me for a test drive and Moe Atef made the deal with the help of Rocco. I didn't feel pressured or they didn't belittle me also which some dealers do. I would recommend them to anyone looking for a new car whether they are in the market for a VW or not.
Anshan is great at what he does. He doesn't guess what you want he asks questions. He's doing more though, he's selling. I went in for an automatic 2010 passat for around 20k and came out with a 2012 Passat, manual, slightly over 23k. Don't get me wrong as he was fine with me saying no, he (after all the questions) ended up getting me the best deal for me. Of course he managed to move a 2012 off their lot so he's working hard for the Haggertys but I'm over the moon with the car. In ...
We had a great experience at Haggerty VW. AJ spent nearly the WHOLE day with us as we made up our mind. He was very patient and honest as we test drove many cars. The entire staff at Haggerty made sure we knew everything about the car we purchased and even set up bluetooth and our radio stations in our new car which I have never experienced at other dealerships. We felt more than comfortable dealing with all the sales professionals. AJ was a terrific salesman who gave us the information we needed and let us make the best decision ...
I've been going to this dealership for 7 years. I have never had a bad experience, and it actually seems to be getting better! Everyone from Lonnie, the lady that works at the desk, to all of the other workers. Even if someone was just passing by as I waited for my car, there was always a smile, hello and how are you. It is too bad that these days this counts as something special, but it made me feel good. I hope they keep up the great work and attitudes. We need this so much!
We have visited a number of car dealers before we came to Haggerty Volkswagen and it never worked out well for us. The usual process was that we got to see a whole lot of cars that were not right for us, and then we test drove the least bad one. At Haggerty Volkswagen, we were helped by Arshan and he started by asking our wishlist and brought us a car, which we immediately test drove and loved. He then went through great efforts to make sure that we could get a good deal and get financed! Also he helped ...
Great quality service and top not sales professionals. Mike the owner treats all people like they are VIPs. Beautiful and inviting locations. It says a lot about the quality of their service and products.
I arrived 15 minutes before they were open. George came right out and greeted me, working with me and answering all my questions and concerns. We had a very long test drive with no complaints. Great guy to work with!
Being a manager in the customer service industry myself; it was a pleasure to experience the level of service that I extend to my guests. Thank you!
We came to test drive a new Beetle that we saw online. We chose this location over others because they had the color and features we were looking for. Arshan was our dealer and he was informative, not pushy, and personable. Moe financed us and I appreciated that he understood that we wanted only the basics regarding warranties--he didn't drone on trying to force fabric protection and stuff. I really thought that showed consideration for our time and respect that we were knowledgable consumers. Over all: great experience, would certainly refer others to Arshan and Moe if they are ...
Best Car-buying experience I had! Everyone was professional and pleasant. Very knowledgeable and patient answered all my questions! I would definitely refer family and friends to this dealership and will definitely return!
I called this dealership before driving out to look at a 2012 beetle and the staff was so friendly over the phone I decided to make the drive from Indiana. I had previously looked at a beetle at an Indiana Volkswagen dealership and was very dissappointed with my experience there. The salesmen at Mike Haggerty Volkswagon surprised me so much! Everyone at the dealership was friendly and they worked with me until I was comfortable with the price of my car. Not only that, but the staff stayed after the dealership closed to send me home with my new car that ...
Though I was at the dealership longer than I would have liked to, my salesman was excellent. He kept me abreast of all the steps as they proceeded.Keep him on your payroll.Arshan is an asset not a liability. The other employees were also very attentitive.
I was very happy with the service department. When calling in, they were very professional, took their time and asked questions. They made sure that I understood what needed to be done. They asked if I had any transportation needs when I dropped my car off and was taken to the train station promptly. They also had a car waiting for me when I returned. I have had my 06 passatt for 6 years and love it. When I do have to go into the dealership, I am so tempted to drive away with new wheels, but I am driving my car ...
I had done some research online before visiting Mike Haggerty VW and knew I wanted a 2012 Passat. I am located in downtown Chicago and actually visited another dealer that was closer to me, but was not satisfied with my experience. After contacting their respective internet departments and soliciting quotes from about 8 dealers in the area, I selected Mike Haggerty. Josh gave me a call following my email with a very straight forward quote that beat all of the others. I drove out later that day. Dave greeted me at the door; we selected a vehicle and took a test drive. ...
The experience was far better than expected. Everyone was friendly and helpful. Arshan was a pleasure to work with and has a great personality. He remained totally positive that I would be happy with the outcome and he was right. The deal was completed in much less time than I've ever experienced before when buying a car. Thanks, guys!
Moe was very helpful and got a great deal set up for me. Pleasure to work with. I'm very happy with the car and pleased that he honored the pricing that we discussed over the phone
I would definitely recommend this dealer to any person buying a vehicle. When we first arrived, George greeted us at our car and made sure that all our needs were taken care of. Rocco made sure that our experience was a breeze as well, with financing and making some great decisions for our car. Mike helped with getting paperwork to Josh and made sure that everything was up to date so that we could leave with the car. Moe made things happened. He made sure that everything was in order before we came in and signed any paperwork. Each and ...
Very good experience with Arshan who was willing to go the extra mile to make me happy. Moe assisted in making this experience as short as humanly possible even going to the extent of fixing a mistake that was made by a different salesperson. Would recommend this dealer to anyone looking for a good deal with fair prices.
Bill haggerty, dan fontana and Brian Wheeler saved the sale and were very sorry for what I experienced with Moe the finance director. I will be buyiing the van on Monday doing business with bill, dan and brian was a pleasure
I have been to many dealerships before and when I went to Haggerty Volkswagen I was treated so professional. Josh, Moe, and Rocco went the extra mile for me and gave me the best price on a Jetta.
I leased a 2013 CC due in large part to exceptional service provided by Arshan and Rocco. I highly recommend Mike Haggerty VW for transparency, fairness, and professional demeanor of sales staff such as Arshan who made me and my family feel totally comfortable. I also appreciate the willingness of finance staff such as Rocco who treated me with RESPECT and took time to explain the details regarding my deal. Similarly, Arshan walked me through every detail of my new CC and even scheduled my first follow-up visit to make sure my satisfaction with the new car. Go with Mike Haggerty ...
The people at Mike Haggerty Volkswagon are very respectful and do their best to give their customer a great deal. They gave us a great deal and we are very happy with our new Passat TDI! Thank you Josh, Arshan and Rocco.
The employees were very friendly and helpful from our very first visit. They took the time to look up a vehicle that we wanted and when one could not be found placed a factory order for us. When one matching our request showed up at another dealer they traded and we got our new car two weeks earlier then expected. When we took delivery of the car we were taken through all the features and then attended the new car service clinic where the service personel explained the service process and mechanical workings.
this was the best car buying experience i have ever had.friendly,knowledgeable and professional would accurately describe the staff at vw oak lawn!highly recommended.
I purchased a Toureg from this dealership and was so impressed with the process that I recommended this dealership to my son, who bought, and one of our closest friends, whom also bought. I have had my car in for regular maintenance and once to deal with an issue and everytime I have used the service dept. I was completely satisfied with the results. All the work was done in a timely fashion and I found the staff very helpful and willing to answer all of my inquiries. I was even given rides to and from the airport while my ...
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