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Home / About Volkswagen of Oak Lawn in Oak Lawn, IL / Volkswagen of Oak Lawn customer reviews in Oak Lawn IL

How Was Your Experience at Volkswagen of Oak Lawn?

What do our customers think about the sales and service experience here at the Volkswagen of Oak Lawn dealership? To be open and honest with our visitors, our most recent customer reviews and testimonials are featured below. Additionally, if you’ve done business with us in the past, we’d love for you to leave your own review. Let us know about your experience here at Volkswagen of Oak Lawn!

82 Testimonials
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Great experience, I bought a vehicle in the past from old Owner Mike Haggerty and my lease came to and end. I told myself I would never go back because the experience overall was terrible. This time around found out he lost the dealership and new management took over. Everyone their was very knowledgeable, finance guy Kevin boyle made the process really smooth, Michael Diaz sales manager was quick at calling it into bank in and out in less then 1 hour not to mention sales guy Alex made the experience really fun he wasn't a boring salesmen like most i dealt with in the past. If you are looking for a great deal go to Oak Lawn Volkswagen.... More
Alexander Morales
2020-07-30
Recently brought my 2017 Audi SUV I was lucky to have a salesman named Alex help me he was very professional and knowledgeable on all of the questions I asked he was friendly and made sure I get the best deal possible. If anybody is looking to purchase a vehicle I definitely recommend going to see Alex for a fast and smooth dealership experience. When it came to the financial paperwork Kevin boyle was also friendly and made my 1st car purchase a breeze!
Krystal Elizzarrarz
2020-07-30
After working with Volkswagen of Oak Lawn, I thought it was important to share my experience. As a car buyer, it was the most professional, respectful experience I have ever had. I specifically want to give high praise to my salesman, Eduardo Miranda. Not only was he very genuine and trustworthy, he went above and beyond to get me the car I wanted, at the price we were asking for. At no point did I feel pressured to make a decision, which is very important when making such a big purchase. Hiscommunication was very timely, and transparent. When it came time to sign all the paperwork and make the sale, I explained to Eduardo it was going to be difficult to get into the dealership as we have two young children and evenings are packed. He worked with his manager and delivered the car to us! It was an extremely smooth process. All the paperwork was reviewed, signed, and completed in under 30 minutes. I cannot begin to thank Eduardo and the team at Volkswagen of Oak Lawn enough for making me believe car buying doesn’t have to be a stressful, time consuming afternoon in a dealership spent negotiating with the sales person!... More
schaferbrennaj
2021-04-09
After working with Volkswagen of Oak Lawn, I thought it was important to share my experience. As a car buyer, it was the most professional, respectful experience I have ever had. I specifically want to give high praise to my salesman, Eduardo Miranda. Not only was he very genuine and trustworthy, he went above and beyond to get me the car I wanted, at the price we were asking for. At no point did I feel pressured to make a decision, which is very important when making such a big purchase. Hiscommunication was very timely, and transparent. When it came time to sign all the paperwork and make the sale, I explained to Eduardo it was going to be difficult to get into the dealership as we have two young children and evenings are packed. He worked with his manager and delivered the car to us! It was an extremely smooth process. All the paperwork was reviewed, signed, and completed in under 30 minutes. I cannot begin to thank Eduardo and the team at Volkswagen of Oak Lawn enough for making me believe car buying doesn’t have to be a stressful, time consuming afternoon in a dealership spent negotiating with the sales person!... More
Brenna Schafer
2021-04-09
I see a lot of negative reviews here and it could be as simple as the wrong salesman. I worked with Kevin Lopez, came in around 8PM, showed me the Passat that was being advertised and wound up getting the car at that price. Was such a smooth process and I really feel bad for the people who've had bad experiences with them. Cannot recommend the Kevins enough to work with.
PbonaJr
2020-10-24
My purchasing experience was one of the best that I ever had. Everybody was friendly, nice, straight-forward and did not try to add any additional charges. I got the car for the advertised price. Thomas Jahnz is an outstanding salesman. He is the only reason that this sale was successful. He was a straight forward guy. Exactly what I was looking for in a salesman. I look forward to working with him again hopefully, with my next auto purchase.
Irving Nelson
2021-03-27
I went to the dealership to service my 2016 Beetle and ended up buying a 2018 model. It was an offer a could not refuse due to a 6 year warranty/72,000 miles. Mike Sullivan - (Sales Consultant) along with Arshan Alamgir (Sales Manager) were very patient with me by taking the time to answer all my questions. At no time did I feel pressured by them to make a purchase. I would truly recommend anyone to visit this dealership when purchasing a car.
Myriam Beetle Car
2018-05-19
Since 2004 I have bought all of our VW'S here - only at Mike Haggerty in Oak Lawn and 3 of those times only witb Rocco. I can only say that my experiences have been delightful, fun actually. I recommend the dealership - Just keep an open mind, but know what you want - Haggerty VW seems to hire a good staff -13 years now for me and I am planning on heading in for my next purchase there within days!! Good Luck
Anmarie Waters
2018-02-22
Thank you Mr Paul Bednarz for your assistance with our TDI claim process. Very friendly environment and outstanding service department, will continue to service out Jetta wagon at Mike Haggerty
Mr. Graff
2017-12-05
I have purchased 2 or 3 vehicles so far, and I'm looking to buy the newest Atlas VW. The reason I come back Is I get great service, whether I'm buying or servicing my vehicle or if I just stop by to say hello.
Carz
2017-05-19
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8920 S Cicero Ave
Oak Lawn, IL 60453 

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